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API Platform

Portlink: Logistics integration hub

One public API and integration layer that normalizes dozens of carrier feeds and replaces fragile point-to-point scripts.

Sector
Logistics
Typical client
Freight forwarder connecting carriers and customers
Typical timeline
14 weeks
Typical team
3 engineers
API console with shipment endpoints, normalised responses and live traffic
Shipment tracking map with carrier status and delivery exceptions
Integration health across carriers with error rates and delivery volumes

About this project

Freight forwarders connect to dozens of carriers, each with its own formats, from modern APIs to EDIFACT files. Customers still expect one clear answer to the question of where their shipment is.

Portlink converts every carrier feed into one documented data model. Partners integrate once, and operations staff can see which connections are healthy and which need attention.

Objectives

  • Provide one stable API across many carrier systems
  • Detect and recover from feed failures automatically
  • Onboard new partners in days rather than months

What’s delivered

  • OpenAPI-first public API with sandbox
  • Carrier adapters for REST, SFTP and EDI feeds
  • Signed webhooks with retries and replay
  • Developer portal and reconciliation monitoring

Target outcomes

<5 days

partner onboarding goal

99.9%

webhook delivery objective

1

contract for all carriers

<15 min

feed failure detection

Technology

  • Node.js
  • OpenAPI
  • Kong
  • PostgreSQL
  • AWS

Services involved

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