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API Integration

Threadbridge: Retail systems integration hub

An integration layer that keeps products, stock, orders and accounts consistent across the online store, shop tills and warehouse.

Sector
Retail
Typical client
Clothing retailer with shops, online store and warehouse
Typical timeline
14 weeks
Typical team
3 engineers, 1 analyst
Retail integration hub with order, stock and till synchronisation health
Connector API with mapped product data and live synchronisation traffic
Error queue with automated retries and clear routes to resolution

About this project

Retailers selling online and in shops depend on several systems agreeing about stock. A slow update means selling something that has already gone, followed by a refund and a lost customer.

Threadbridge provides one product and stock model that connects the shop, tills, warehouse and accounts. Failed updates retry automatically and are escalated with a clear reason.

Objectives

  • Stop overselling caused by delayed stock updates
  • Remove manual re-keying between systems
  • Make every synchronisation failure visible and recoverable

What’s delivered

  • Connectors for Shopify, Epos Now, Linnworks and Xero
  • Single product and stock model
  • Retry queues with clear error handling
  • Documented API for future channels
  • Operations dashboard and alerting

Target outcomes

<5s

stock update target

99.5%

stock accuracy objective

-90%

manual re-keying goal

100%

failures surfaced goal

Technology

  • TypeScript
  • AWS Lambda
  • SQS
  • DynamoDB
  • OpenAPI

Services involved

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